FAQs

What types of products do you offer?
We specialize in problem-solving products for dog owners, some of which include: training aids, enrichment toys, grooming tools, and health accessories, ect...

How do I choose the right product for my dog?
Each product page includes detailed descriptions, but if you need more help, our customer support team is happy to assist.

What is your return policy?
We offer a 30-day return policy on most items. If you’re not satisfied with your purchase, contact us within 30 days for a return or exchange.

How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery times vary by location, but most orders arrive within 3-7 business days.

Do you ship internationally?
Currently, we ship within the United States. We’re working on expanding our shipping options in the future.

Are your products safe for all dogs?
Our products are designed with safety in mind. Please read the product descriptions for any specific age, size, or breed recommendations.

How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your package’s progress.

Do you offer discounts or promotions?
Sign up for our newsletter to receive updates on special offers, new products, and exclusive discounts.

How can I contact customer support?
You can reach us via email at fetchco32@gmail.com.